Jobs / DMC / Noida
Senior Travel Consultant
T
Xxxxxxxxx Xxxxxxx
Travel Agency · Noida
Verified
About the role
About the Role
We are looking for a highly motivated Travel Consultant who specializes in short-haul international destinations and has strong sales-closing abilities. You will be responsible for converting travel inquiries into confirmed bookings by understanding customer requirements, creating personalized itineraries, and delivering an exceptional consultation experience.
If you have a passion for travel, excellent communication skills, and a proven ability to close sales, we’d love to hear from you.
Key Responsibilities
* Handle inbound leads through calls, WhatsApp, email, and social media.
* Convert qualified travel inquiries into confirmed bookings.
* Specialize in short-haul destinations such as:
* Thailand
* Vietnam
* Bali (Indonesia)
* Singapore
* Malaysia
* Dubai
* Sri Lanka
* Maldives
* Nepal
* Bhutan
* Understand customer budgets, travel preferences, and expectations.
* Design customized travel itineraries, including flights, hotels, transfers, visas, and activities.
* Negotiate with customers and confidently close sales while maintaining healthy profit margins.
* Build long-term relationships to encourage repeat bookings and referrals.
* Follow up with leads promptly and maintain a high conversion ratio.
* Coordinate with the operations team for smooth booking execution.
* Maintain accurate CRM records and daily sales reports.
* Achieve monthly revenue, conversion, and customer satisfaction targets.
Required Skills
* Excellent communication and interpersonal skills.
* Strong consultative selling and negotiation abilities.
* Confident in handling customer objections and closing deals over phone calls.
* Knowledge of international travel products and visa requirements.
* Ability to work under sales targets and deadlines.
* Customer-first attitude with strong problem-solving skills.
* Proficiency in CRM tools, Microsoft Excel, and Google Workspace.
Preferred Qualifications
* 2–5 years of experience in travel sales or holiday package consulting.
* Experience selling international leisure packages.
* Proven track record of meeting or exceeding sales targets.
* Experience handling FIT (Free Independent Traveler) bookings is preferred.
Key Performance Indicators (KPIs)
* Monthly sales revenue
* Lead-to-booking conversion rate
* Average booking value
* Customer satisfaction score (CSAT)
* Response time to new inquiries
* Repeat customer and referral bookings
What We Offer
* Competitive fixed salary + attractive incentives.
* High earning potential through performance-based commissions.
* Career growth into Senior Sales Manager or Team Lead roles.
* Exposure to premium international travel destinations.
* Supportive and fast-growing work environment.
We are looking for a highly motivated Travel Consultant who specializes in short-haul international destinations and has strong sales-closing abilities. You will be responsible for converting travel inquiries into confirmed bookings by understanding customer requirements, creating personalized itineraries, and delivering an exceptional consultation experience.
If you have a passion for travel, excellent communication skills, and a proven ability to close sales, we’d love to hear from you.
Key Responsibilities
* Handle inbound leads through calls, WhatsApp, email, and social media.
* Convert qualified travel inquiries into confirmed bookings.
* Specialize in short-haul destinations such as:
* Thailand
* Vietnam
* Bali (Indonesia)
* Singapore
* Malaysia
* Dubai
* Sri Lanka
* Maldives
* Nepal
* Bhutan
* Understand customer budgets, travel preferences, and expectations.
* Design customized travel itineraries, including flights, hotels, transfers, visas, and activities.
* Negotiate with customers and confidently close sales while maintaining healthy profit margins.
* Build long-term relationships to encourage repeat bookings and referrals.
* Follow up with leads promptly and maintain a high conversion ratio.
* Coordinate with the operations team for smooth booking execution.
* Maintain accurate CRM records and daily sales reports.
* Achieve monthly revenue, conversion, and customer satisfaction targets.
Required Skills
* Excellent communication and interpersonal skills.
* Strong consultative selling and negotiation abilities.
* Confident in handling customer objections and closing deals over phone calls.
* Knowledge of international travel products and visa requirements.
* Ability to work under sales targets and deadlines.
* Customer-first attitude with strong problem-solving skills.
* Proficiency in CRM tools, Microsoft Excel, and Google Workspace.
Preferred Qualifications
* 2–5 years of experience in travel sales or holiday package consulting.
* Experience selling international leisure packages.
* Proven track record of meeting or exceeding sales targets.
* Experience handling FIT (Free Independent Traveler) bookings is preferred.
Key Performance Indicators (KPIs)
* Monthly sales revenue
* Lead-to-booking conversion rate
* Average booking value
* Customer satisfaction score (CSAT)
* Response time to new inquiries
* Repeat customer and referral bookings
What We Offer
* Competitive fixed salary + attractive incentives.
* High earning potential through performance-based commissions.
* Career growth into Senior Sales Manager or Team Lead roles.
* Exposure to premium international travel destinations.
* Supportive and fast-growing work environment.
Posted 3 months ago on KREW18, India's travel industry hiring network.