Cancellation Policy for Krew18

Last Updated: May 13, 2026

Krew18 provides digital recruitment and hiring services for the travel industry. This Cancellation Policy explains the terms related to cancellation of services, subscriptions, and purchased credits on the platform.


1. Service Cancellation

Users may stop using Krew18 services at any time. However, cancellation of services, subscriptions, or accounts does not automatically qualify for a refund.

Once purchased, digital credits and services cannot be reversed or cancelled after activation.


2. Employer Account Cancellation

Companies and employers using Krew18 may request account closure by contacting our support team.

Please note:

  • Active or used credits will not be refunded

  • Partially used plans are non-refundable

  • Posted job listings may remain active until expiry

  • Cancellation requests are generally processed within 3–5 business days


3. Job Seeker Account Cancellation

Talent and job seekers may request deletion or closure of their accounts at any time.

Upon successful verification:

  • Account access may be removed

  • Certain records may be retained for legal or compliance purposes

  • Previously submitted applications may remain visible to employers


4. Subscription Cancellation

If Krew18 offers recurring subscription plans in the future:

  • Users may cancel renewal before the next billing cycle

  • Current billing cycle charges will remain non-refundable

  • Access may continue until the active subscription period ends


5. Platform Rights

Krew18 reserves the right to suspend or terminate accounts without prior notice in cases involving:

  • Fraudulent activity

  • Violation of platform policies

  • Misuse of services

  • Illegal or harmful conduct

Such termination may occur without refund eligibility.


6. Contact Us

For cancellation-related requests or assistance:

Krew18

This website is operated by Setesh Singh Thakur.

Website: https://krew18.com
General Support: help@krew18.com
Company Support: company@krew18.com
Talent Support: talent@krew18.com
Mobile: +91 7470953684

Registered Address

339, Gali No. 3, Patel Kirana Ke Pass,
Buddu Kachi Ka Bada, Monegaon,
Jabalpur, Madhya Pradesh – 482005, India